Frequently Asked Questions

You can leave your awning out in light rain if it’s angled so water runs off, but it should never be left out in heavy rain, storms, or strong wind. Pooling water can cause damage, and your awning is not warrantied for weather-related issues if left out in the rain. If you see water collecting, retract it immediately. If you roll it up wet, be sure to extend it later to let it dry fully.

Yes, we offer price matching on identical products from our competitors. Contact us for more information.

Our awnings withstand winds of 50–75 mph in tests by an independent laboratory. However damage caused by excessive wind or water pooling on the fabric is not covered under warranty, so it’s wise to use your best judgment. It can withstand wind but we recommend retracting in high wind conditions. We also offer wind sensors to retract your awning in high wind situations to protect your awning from damage.